Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have been a customer of 02 for many years under my name, address and telephone number [Removed]. I have also had a mobile phone contract with Virgin for my grand-daughter as she was under-age. This contract was held in my name and was for number [R...
Time for me to have a good old whinge about Crapita Customer Service in Cape Town and Switchup.. So did a Switch up in April, and the old device plan was closed, did the same in August and the old plan was closed now o2 are chasing me yet again for p...
This a summary by ISP Review of an OFCOM document that is more then thirty pages in length :- Ofcom Study Benchmarks Speeds of UK 4G and 5G Mobile Networks - ISPreview UKhttps://www.ispreview.co.uk/index.php/2024/09/ofcom-study-benchmarks-speeds-of-u...
This article describes what a lot of us techies and non techies on here have been saying about sims for a long time, and to be honest I understand why all networks are pushing eSim from an Environmental perspective, but they cause so many issues.. ht...
Shipments held up following warehouse migration tech glitches, can't cancel orders either :- Virgin Media O2 punters lose cool over Google Pixel 9 delays • The Registerhttps://www.theregister.com/2024/09/02/o2_google_pixel_9_delays/
It is frustrating that pay monthly inclusive roaming bolt on hasn’t worked straightaway. I chat and chat and support Ai comes and agent closes chat Am seriously going to finish with 02
I have returned a handset I did via switch but not my original handset but now it won't let me switch up again, should the switch up be available again or do I have to wait 3 months now?
I ordered on 14th August around midday and I'm still waiting, zero communication and rung every day and had a different story.
Anyone else getting this error on the Community, when they try and reply to a thread... Or is it a hint
I keep noticing a lot of people pushing people to make complaints using Resolver. But thought I would share and it maybe worth pointing out to people that Resolver will spam them, even when they have ticked the box for no marketing (taking a leaf out...
