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Wrong technical data for Doro610 on my account data.

Anonymous
Not applicable
Doro 610 is only a basic SMStext and talk phone. Account shows it capable of picture messaging and email. This is wrong. How do I get this corrected?
Message 1 of 23
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Anonymous
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sorry @Anonymous - I'm not much good at this helping lark. Think from now on I will just concentrate on annoying the censors. Smiley Frustrated

Message 11 of 23
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Anonymous
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But you do it SO WELL @Anonymous

Far better than me lol
Message 12 of 23
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Cleoriff
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@Anonymous wrote:
According to CPW the OP is correct. The 610 appears not to have MMS or email functionality.

Perhaps the specs changed during the years of manufacture?

http://selfhelp.carphonewarehouse.com/SelfHelp/request.do?view%28%29=c%7B4007ca30-aeb9-11e0-d9ea-f20203001e3d%7D

And yet in my link (Post 5) about the technical specifications of the phone...it clearly states it does have MMS Smiley Frustrated

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Message 13 of 23
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Anonymous
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Hence the suggestion that maybe the software specs changed part way through the manufacturing period? ??
Message 14 of 23
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Cleoriff
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@Anonymous wrote:
Hence the suggestion that maybe the software specs changed part way through the manufacturing period? ??

Who knows Nick?... Quite confusing really....

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Message 15 of 23
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Anonymous
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HI,

 

the Doro 610 does not support data,mms or email.

It doesn't even have a camera. Its for phone calls and txt only.:smileyhappy:

All accounts will have gprs/mms provisioned by default in case you swap phones, but it will not interfeer with your account in any way.

Message 16 of 23
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MI5
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Some of them do support mms so you need to qualify your statement to say the O2 ones don't support it.
Also there is no requirement to have a camera to receive mms pictures.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 23
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Cleoriff
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And yet..if you click on the link I provided earlier @Anonymous  ...it quite clearly shows that they do support MMS Smiley Frustrated

http://www.gsmchoice.co.uk/en/catalogue/doro/phoneeasy610gsm/Doro-PhoneEasy-610gsm.html

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Message 18 of 23
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Anonymous
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Maybe all a bit academic now as Doro seem to have disowned the 610.  It is not listed under their Products and when I did a search on their support site this was the result:-

 

Doro610.JPG

Message 19 of 23
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Anonymous
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Besides that website, there's nothing to say that the Doro 610 supports MMS.Below there is pdf manual from the manufacturers website and the Amazon add (being sold By the manufacturer) that also doesn't mention mms is available anywhere.

http://www.doro.co.uk/ProductManuals/Manuals/Manual_Doro_PhoneEasy_610_en_v30_2011(r3469).pdf

http://www.amazon.co.uk/DORO-PhoneEasy-Mobile-Phone-Black/dp/product-description/B005F2GSN6/ref=dp_p...

 

 

Message 20 of 23
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