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Wrong info re Data Allowances. Anyone else getting it?

cyrillicguy
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MyO2 app shows that I've got no data left at all, although the used amount is roughly correct (3.5GB used, and my allowance is 5GB)

 

photo_2015-07-06_12-24-30.jpg

 

The MyO2 section of the website though shows that I've got unlimited UK data :)

 

O2   My device.png

 

 

Anyone else getting the same? slight_smile

 

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viridis
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It's a glitch due to the unlimited data quoted, as there is no pie chart to show usage out of unlimited it is set as zero mb left constantly, the part that is correct is the 3.5gb section though.
It would be better if they set the pie chart usage section to 4gb as that's what it is.
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viridis
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Actually after reading you have 5gb, I would say the glitch is from those incorrect unlimited badges on allowance.
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viridis
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Screenshot_2015-07-06-12-47-59.png

Yup mines broke too..

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cyrillicguy
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maybe they have decided to give us unlimited data, @viridis, I would not mind that at all slight_smile

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viridis
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I hope not, unlimited data on O2 is 4gb capped, that's less than yours and waaaay less than mine lol
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cyrillicguy
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@viridis wrote:
I hope not, unlimited data on O2 is 4gb capped, that's less than yours and waaaay less than mine lol

 

@viridis s that the case for legacy plans then? by saying "capped" do you mean they throttle your speeds after you've reached the 4GB limit? just curious what these throttled speeds would be then...

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viridis
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I think it just cuts off, not sure tbh I've not had a legacy plan for years.
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jonsie
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On the legacy tariffs is actually stopped at 4GB with texts warning you about future usage.

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viridis
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Thanks @jonsie
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