Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Level 1: Joiner
Posts: 2
Registered: ‎24-01-2021

Wifi calls on Samsung A31

Hello,
Could anyone help me?? Just wondering if anyone has the same phone as me on a contract sim will there samsung a31 support wifi calling if so how?? Because mine dose not and where I live I have literally no signal so wifi calling is needed.
Thank youSmiley Happy
Posts: 84,706
Topics: 580
Registered: ‎04-01-2009

Re: Wifi calls on Samsung A31

You need CS to enable it on your account

to call customer service
Advice from an O2 Guru to get through:
If you call 202 or any of the free numbers in the link.

Guide: Coronavirus Community Help and Support 
Use Skype if necessary, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Choose the fraud or upgrade option if necessary

8am is the best time to call them

Level 1: Joiner
Posts: 2
Registered: ‎24-01-2021

Re: Wifi calls on Samsung A31

Okay then 🙂 I will give that a try and see what happens.
Thank you 😊
Posts: 84,706
Topics: 580
Registered: ‎04-01-2009

Re: Wifi calls on Samsung A31