Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎31-03-2020

Where is the chatline??

How do I find a chat line? My phone has stopped working so I can't call. I have been all over the website but even though it says use a chatline there are no links to said chat line anywhere. I just keep getting  sent round in circles. I am spitting nails at the apparently deliberate manner they make it impossible to get in touch

 

Highlighted
Posts: 106,049
Topics: 554
Registered: ‎04-04-2012

Re: Where is the chatline??

@Chris88 

Chat has been closed temporarily.

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)