Where is better to upgrade?

LeeMc88 · ‎18-04-2018

Is it better to go in store for the best upgrade deal or do it online?

MI5 · ‎18-04-2018

I’m store every time.
It’s the only way you are guaranteed to get the phone you want without waiting.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎18-04-2018

Online often don't have the phone in stock @LeeMc88 As they don't have a live ordering system it's a dicey business ordering this way. In store every time

Veritas Numquam Perit

gmarkj · ‎18-04-2018

Depends where you want to get your phone from, and what you are after.
On-line will normally have better deals, particularly if you are looking to upgrade/get a new contract with a 3rd party.
o2 on-line is, as mentioned before, dicey when it comes to stock.
Ultimately it will depend what you are looking for in terms of handset/deal and what criteria you use to pick one...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Anonymous · ‎18-04-2018

Instore

jezza1234 · ‎18-04-2018

In store everytime

jonsie · ‎18-04-2018

Given the problems we see on here them definitely go instore especially if you want a top end phone. Probably better deals online but it depends if you are patient to wait.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-04-2018

@LeeMc88 wrote:
Is it better to go in store for the best upgrade deal or do it online?

I always upgrade online with in store collection.

you get best of both worlds, better online price and collecting the phone in minutes.

works all the time!

Cleoriff · ‎19-04-2018

@Anonymous wrote:
@LeeMc88 wrote:
Is it better to go in store for the best upgrade deal or do it online?
I always upgrade online with in store collection.
you get best of both worlds, better online price and collecting the phone in minutes.
works all the time!

It does work @Anonymous as long as the phone is in stock to deliver to the store. Not always the case sadly...

Veritas Numquam Perit

Anonymous · ‎19-04-2018

@Cleoriff wrote:
@Anonymous wrote:
@LeeMc88 wrote:
Is it better to go in store for the best upgrade deal or do it online?
I always upgrade online with in store collection.
you get best of both worlds, better online price and collecting the phone in minutes.
works all the time!
It does work @Anonymous as long as the phone is in stock to deliver to the store. Not always the case sadly...

But before you go any further you can check if the store has stock, and you can check around your post code, usually will give you a few stores just in case the nearest doesn’t have...

ive been using this since ever and never had a single issue.

my last device I upgraded trough the app while having a coffe and collected the phone 15min later.

No other provider will offer you a service like this, the closest is Vodafone but not as fast as O2