Webpage :-( [ Edited ]

[bmarton]

Hi, every month I download my bill and get a pdf to save in my Qutebrowser. Except today, I got a .pdf file which was in fact an html file saying"PDF Bill unavailable
EBPP_1506: We're sorry, we are unable to display your bill as a PDF in this browser, please try using the latest version of Internet Explorer, Mozilla Firefox, Safari or Chrome as your browser".

Just to check I tried Firefox and Chromium, a fancy new window showing the embedded bill pops up. What's the need for this fancyness? And is O2 now Explorer, Firefox, Safari or Chrome only??? There a few more browsers out there. I just want to download a pdf file, shouldn't be rocket science. 

[jonsie Level 94: Supreme]

I have no problem with Firefox. For customers who do have issues, IE seems to work best.

[MI5 Level 94: Supreme]

O2 go with the most popular browsers from which security can be guaranteed.

[bmarton]

Well, if any of the webmasters read this, it's really not nice to exclude all but a few mainstream browsers. Mine is based on Chromium, it's secure and can do everything in the whole world Firefox or Chrome can, except download the O2 bill.

[MI5 Level 94: Supreme]

It's unlikely to change anything but admin will feedback for you.
@EmilieT @Marjo @Martin-O2

[bmarton]

Thanks.

[Martin-O2]

Cheers for the mention on this one @MI5. 

@bmarton We can certainly ask if there's a reason that some web browsers are not compatible with the billing pages. I'll see what I can find out for you. I'll give you a shout when I have any info. 

[bmarton]

Thank you, Martin.