Upgrade twice

Anonymous · ‎21-11-2017

Hi just wondering if anyone has had the same as me I upgrade my contract last week all good then I notice 3 days later when I was up and running on my new contract that it said on my o2 app that o2 we're gonna let me upgrade again and we're willing to pay my contract off my new contract device plan of over 400 pound. I wasn't hanging around and upgraded again expecting it not to happen but it did and went and picked my new 2nd iphone 7 up two days later.

MI5 · ‎21-11-2017

Happy days

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎21-11-2017

Nice one. Someone else had that experience on here.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎21-11-2017

Whereas I just ignore the upgrade now notice. Perfectly happy with my current phone and sim only contract

Veritas Numquam Perit

jonsie · ‎21-11-2017

@Cleoriff wrote:
Whereas I just ignore the upgrade now notice. Perfectly happy with my current phone and sim only contract

Me too, difference is I won't ever be upgrading......

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎22-11-2017

Hi @Anonymous welcome to our forum! Thanks for posting your feedback about your upgrade experience. Hope you like the phone!