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Level 1: Joiner
Posts: 3
Registered: ‎24-11-2018

Tv interference

Every time I switch on the tv I get bad interference across the screen if I am using my mobile internet. Can anyone help? Is there a conflict on frequency bands?
Posts: 117,700
Topics: 576
Registered: ‎04-04-2012

Re: Tv interference

Sounds like a fault with the EMF screening on your TV.
Is it new?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 1: Joiner
Posts: 3
Registered: ‎24-11-2018

Re: Tv interference

No the tv we have with sky....but to be honest ever since I've had the 4g the tv crackles and splitters Every time I send or receive texts or updates on my phone or if I'm browsing the internet o my phone
Level 1: Joiner
Posts: 3
Registered: ‎24-11-2018

Re: Tv interference

Had tv a long time... as I have my mobile sam8
Posts: 16,454
Topics: 297
Kudos: 1,856
Ideas: 6
Registered: ‎13-08-2008

Re: Tv interference

Known issues if near a 4g mast 

https://at800.tv/faq/can-get-filter/ May help you 

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Posts: 84,721
Topics: 580
Registered: ‎04-01-2009

Re: Tv interference

It's like the old days when you had to put suppressors on the electrical equipment in the car to stop interference on the car radio.

I would guess it's a combination of old equipment.

Do family phones cause the same interference if they text or call within your home? If not, I would be looking at changing your phone.

If the same happens if anyone else uses their phone then possibly the problem alluded to by @adamtemp64

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Tv interference

Hey @Florence76, I was wondering if either of the suggestions above helped you understand what's going on better? Do come back and update us on your progress please, it'll be very interesting to know what was causing this and how you solved it slight smile


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