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Trying to buy a Pebble Steel watch in your stores

Anonymous
Not applicable

Hi there. Went into the O2 store yesterday wanting to buy the new Pebble Steel smartwatch. I went and asked if they stocked them. Yes sir came the reply i`ll just get you one now. The assistant came straight back with two boxes. Can I see one I asked. Oh no sorry sir, we can`t take them out of the box! But I want to see what it looks like I replied. We can show you the Pebble Watch ( Plastic one ) but we can`t open the box to show you the Pebble Steel. At which point I said Thank You and walked out. The point I am making here is, if I want to buy a phone, its out of the box and shown to me. I think you should review this policy. You lost a sale and I will be looking elsewhere in future.

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MI5
Level 94: Supreme
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Time they did!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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