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Level 1: Joiner
Posts: 2
Registered: ‎21-08-2019

Traded a phone in

I traded a phone in on the 14/3/2020 and said payment would be in my account7- 14 days later still nothing can anyone advice as I can’t get through to anyone to speak to them about it
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Posts: 90,871
Topics: 746
Registered: ‎14-01-2013

Re: Traded a phone in

@Lol22 

Try here https://www.o2recycle.co.uk/ 

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎21-08-2019

Re: Traded a phone in

Thanks we have already traded it in in store we’re just waiting for payment but still had nothing in bank , 😊
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Posts: 105,683
Topics: 554
Registered: ‎04-04-2012

Re: Traded a phone in

@Lol22 

See if it was added to your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)