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Level 1: Joiner
Posts: 7
Registered: ‎08-09-2019

Tips for a new customer

I have just got an O2 SIM deal and I am wondering if there are any tips for new customers??

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Posts: 108,513
Topics: 561
Registered: ‎04-04-2012

Re: Tips for a new customer

@Octopus16 

Register for your MyO2 http://www.o2.co.uk/myo2 

Stay within your allowances and pay your bill on time. 
check the other apps too to see what interests you. 
https://www.o2.co.uk/apps

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 47: Going Places
Posts: 6,162
Registered: ‎26-03-2014

Re: Tips for a new customer

Check out the airtime rewards app. Get money off your bill by shopping at registered retailers.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Community Manager
Posts: 7,294
Registered: ‎18-02-2016

Re: Tips for a new customer

Welcome to O2 and the community @Octopus16! In addition to the great tips shared by @MI5 and @gmarkj you might find some of the info in our Welcome to O2 threadwink

 

If you have any questions that aren't covered there then don't hesitate to give us a shout. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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Level 1: Joiner
Posts: 7
Registered: ‎08-09-2019

Re: Tips for a new customer

Thanks everyone. I have read some poor reviews about O2's speeds, but I think its really fast (50mbps) and really good 4G coverage compared to EE!

 

Thanks for your feedback!

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Community Manager
Posts: 7,294
Registered: ‎18-02-2016

Re: Tips for a new customer

Happy to help @Octopus16! Glad to hear you're getting some great speeds with O2! cool 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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