on โ17-12-2017 14:53
on โ17-12-2017 14:53
Just wanted to say thank you to Tom G at Woking o2, he's a star! Helped me find a new phone and cos it needed a different sim to my last one, he transferred all my nos, fab!
on โ17-12-2017 14:57
I'm sure @Martin-O2 or @Marjo will feedback your thanks.
on โ17-12-2017 15:05
on โ17-12-2017 15:05
It's nice to hear about good store operatives and it sounds like Tom got as much satisfaction from helping you as you did. Thanks for sharing ๐
on โ17-12-2017 22:49
on โ17-12-2017 22:49
Lot of praise for shop advisors over the last week or so.....Always good to hear..
Veritas Numquam Perit
on โ18-12-2017 13:25
on โ18-12-2017 13:25
Thanks for the tag @MI5
@Anonymous I'm really pleased that you had a good experience with this O2 Store! I'll make sure that your feedback is passed on.
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on โ19-12-2017 18:57
Its turned out I said thanks too soon, I've had no network service since the phone change over, so my 24hr max wait has so far been about 50 plus hrs with no usable phone.
on โ19-12-2017 19:03
on โ19-12-2017 19:03
on โ23-12-2017 17:37
Yes I tried the live chat in the end and they were really helpful and my phone was up and running within a couple of hours, thanks.
on โ23-12-2017 17:39
on โ23-12-2017 17:39
on โ24-12-2017 01:17
on โ24-12-2017 01:17
Nice to hear, Chat doesn't have a great reputation so it's good that they sorted the problem out for you ๐