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Level 1: Joiner
Posts: 4
Registered: ‎07-12-2018

Text messages not delivering

I cannot send people text messages as they won’t deliver. This has been happening since yesterday
Anonymous
Posts: 0

Re: Text messages not delivering

@Rachel120901 There was a nationwide outage yesterday. Try rebooting your phone 

Level 1: Joiner
Posts: 4
Registered: ‎07-12-2018

Re: Text messages not delivering

I have re booted my phone and they are still not sending
Anonymous
Posts: 0

Re: Text messages not delivering

@Rachel120901 Have you tried clearing the sim? Maybe you could try a new SIM card. You can get one from your local O2 store

Level 1: Joiner
Posts: 4
Registered: ‎07-12-2018

Re: Text messages not delivering

It’s not just me affected everyone of my friends who are on o2 are affected
Anonymous
Posts: 0

Re: Text messages not delivering

@Rachel120901 32 million people were affected yesterday so it may take time to reach you 

Level 1: Joiner
Posts: 4
Registered: ‎07-12-2018

Re: Text messages not delivering

Do you know how long this will take
Level 1: Joiner
Posts: 8
Registered: ‎03-10-2013

Re: Text messages not delivering

@AnonymousThere are a LOT of o2 customers affected by this, my mother and I are also affected (and o2 customers). Rebooting the phone does nothing.

 

Most of us have been directed to post in the massive topic from yesterdays issues but are being told that we cannot get help here.

Level 1: Joiner
Posts: 1
Registered: ‎07-12-2018

Re: Text messages not delivering

Hi. I can't send texts either and have tried everything but getting a new sim! It must be the network still faulty.

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Text messages not delivering

Hi @Rachel120901, thanks for your comments. We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

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