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Terrible Customer Service

[ Edited ]



Posts: 108,445
Topics: 561
Registered: ‎04-04-2012

Re: Terrible Customer Service

All we can suggest is that you make a complaint.
Details on link
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 92,694
Topics: 751
Registered: ‎14-01-2013

Re: Terrible Customer Service

Hi @Anonymous As this is a customer to customer forum there is very little we can do to advise you further...

You can only cancel  as said. https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

You could also make a complaint here is you wish..https://www.o2.co.uk/how-to-complain

*The Game Is On*