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Anonymous
Posts: 0

Terrible Customer Service

[ Edited ]

 

 

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Posts: 101,761
Topics: 549
Registered: ‎04-04-2012

Re: Terrible Customer Service

All we can suggest is that you make a complaint.
Details on link
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 87,862
Topics: 737
Registered: ‎14-01-2013

Re: Terrible Customer Service

Hi @Anonymous As this is a customer to customer forum there is very little we can do to advise you further...

You can only cancel  as said. https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/How-To-Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

You could also make a complaint here is you wish..https://www.o2.co.uk/how-to-complain

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