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Level 1: Joiner
Posts: 1
Registered: ‎04-12-2020

Switching from 02

I would like to switch from 02 but to keep my same number I have texted 65075 with the word ‘PAC’ and PAC with my birthday (DDMMYY) and (DDMMYYYY). They keep sending me messages telling me they do not understand the request and when I try to call 202 they do not pick up. Please help.
Posts: 115,327
Topics: 571
Registered: ‎04-04-2012

Re: Switching from 02

@Jeremy2 

You don't need to send your birth date.

Guide: How to get your PAC 2019 Update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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