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Julie59
Level 1: Joiner
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I have to praise the online chat person Piyush they were so helpful sorting all my new sim problems out. All sorted within a few minutes. Cannot thank them enough. Not a great techno person so any help is good help for me. This was a really good experience. Thank you

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MI5
Level 94: Supreme
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Good to hear and I’m sure @Martin-O2 will feedback for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
Level 94: Supreme
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Good news @Julie59 Always nice to have a positive post...

Veritas Numquam Perit

Girl in a jacket
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Martin-O2
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I'm really pleased to hear you had a great experience when dealing with Live Chat! I'd like to pass this on to the advisor you spoke with but I'll need a couple of details to do this so I'll drop you a quick private message. 

COVID-19 support - Help and support from O2 during the lockdown
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Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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