on 03-11-2018 11:00
on 03-11-2018 11:11
Well done for spotting it.
I assist our have changed all your passwords and security questions now too?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
03-11-2018 11:37 - edited 03-11-2018 11:40
That's damn worrying actually.
Good that you spotted it, though it would have me checking my bank accounts thoroughly to see if they had been compromised.
All should take note of advice in this thread about fraud
on 03-11-2018 11:51
on 03-11-2018 19:17
This really is taking fraud to the next level. It would be difficult to change the address on the order as a text needs to be sent to your phone with a code to enter into the website. I'm guessing the 'courier' sent to collect the phone would have been his mate Jimmy Vanman and the calls you received withheld or from a free phone down the local job centre. All very worrying that they now have all your details.
on 06-11-2018 09:33
Hi @MMuir1234, and thanks for sharing this with us! I sent you a Private Message on the forum as we'd like a few more details to feed this back so it can be looked into more closely
Cheers @Cleoriff for the mention, and everyone else for the advice and support!
on 19-11-2018 09:54
The phone call I received came from the genuine O2 customer service contact number: 0344 809 0202
They must have somehow managed to emulate this number so as to be convincing.
on 19-11-2018 11:55