on 23-11-2017 15:35
Did you get a text from the courier with a time of delivery? You would have got a date, could you not have arranged with work to be there that day.
For a thousand pound phone I would definitely have been there to take delivery.
on 23-11-2017 19:19
Also if you could not be at home could you not have had it delivered to your work address or, if this wasn't possible, arrange to collect it from your local O2 store?
I sympathise with your situation living in a multi-dwelling home myself where I know few of my neighbours and the tenants regularly change. However, if I ordered a £1,000 phone I would have made sure that I was either at home to accept delivery, had it delivered to my work address or collected in-store.
on 24-11-2017 17:09
Thank you for strongly highliting that I didn't know him but texted him. Well, getting his name from agency I rent the room from, finding him on facebook and message him it wasn't that difficult as you think