on 21-11-2018 09:30
A couple of years ago I had a bike accident and my phone, which was in my bag, got some screen damage when I fell off on black ice. I phoned O2 insurance and they were excellent. I explained what happened and they immediately processed my replacement. I got my replacement phone within a day or 2. So I was very pleased.
This was only the second time I've ever claimed on phone insurance. The first time being with Orange before I joined O2 about 15+ years ago. They give me the 3rd degree, TWICE! Before I eventually got a replacement about 3 weeks later.
on 21-11-2018 10:27