Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Anonymous
Posts: 0

Slow data when travelling

Hi,

When I travel in Europe I never get 4G... only 3G but incredibly slow... so painfully slow that I can't even usually download WhatsApp pics. I hear other networks give great fast 4G to travellers. Can someone please explain why the speed is so slow abroad?

Kind regards

Josh

Posts: 99,135
Topics: 765
Registered: ‎14-01-2013

Re: Slow data when travelling

O2 has no 4G roaming agreements with any countries abroad. The best you will get is 3G and thespeeds are awful

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 99,135
Topics: 765
Registered: ‎14-01-2013

Re: Slow data when travelling

Just to add some info on Roaming with O2 as from June 15th https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Roaming-Changes-from-15th-June-2017-quot-PAY-AS...

Link to contract phones included

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 115,761
Topics: 571
Registered: ‎04-04-2012

Re: Slow data when travelling

O2 do not have any 4g roaming agreements and they also only buy very little bandwidth from the roaming networks, so all O2 data roaming is slow.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 115,761
Topics: 571
Registered: ‎04-04-2012

Re: Slow data when travelling

Duplicate post here https://community.o2.co.uk/t5/Other-Products-Services/Slow-data-when-travelling/m-p/1053434
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Slow data when travelling

Will this change come 15th June? or are we destined to continue with dial up speeds? Crazy

Posts: 84,052
Topics: 580
Registered: ‎04-01-2009

Re: Slow data when travelling

It's highly unlikely to change but we won't really know until after the 15th.