Slippery when wet

Anonymous · ‎03-06-2017

You want to cancel the insurance? You can't do it online (they will take your money online in the first place though). No, you have to call them and, oh guess what, it's a 30 something minute wait.

Slippery when wet!

jonsie · ‎03-06-2017

Yes you do need to call and you do need to give 30 days notice so you will have another payment to make.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎03-06-2017

There is so much more that could be done through your MyO2.
We've made suggestions in the past that have been ignored though unfortunately.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MercedesS · ‎14-06-2017

@MI5 wrote:
There is so much more that could be done through your MyO2.
We've made suggestions in the past that have been ignored though unfortunately.

Agree! the idea of being able to check the insurance under My O2 is great!

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jonsie · ‎14-06-2017

@MercedesS wrote:
@MI5 wrote:
There is so much more that could be done through your MyO2.
We've made suggestions in the past that have been ignored though unfortunately.
Agree! the idea of being able to check the insurance under My O2 is great!

As is getting your PAC and ending your contract, report lost/stolen etc

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎14-06-2017

@jonsie wrote:
@MercedesS wrote:
@MI5 wrote:
There is so much more that could be done through your MyO2.
We've made suggestions in the past that have been ignored though unfortunately.
Agree! the idea of being able to check the insurance under My O2 is great!
As is getting your PAC and ending your contract, report lost/stolen etc

Just read this and was about to say REQUEST PAC...(having a vested interest in it)

Veritas Numquam Perit