Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Shocking Service

How do I find out about a refund. the shocking service that me and my husband was so bad
Posts: 88,007
Topics: 738
Registered: ‎14-01-2013

Re: Shocking Service


I doubt you will get anything if its only off for a day

See main discussion thread here https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1177626#M28139

*The Game Is On*

Posts: 101,989
Topics: 550
Registered: ‎04-04-2012

Re: Shocking Service

You'll get nowt so just be grateful it's fixed and get on with your life.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 0

Re: Shocking Service

@Clare3 Join the other 32 million customers affected. You aren’t alone 

Posts: 80,287
Topics: 573
Registered: ‎04-01-2009

Re: Shocking Service

Posts: 52
Registered: ‎28-09-2018

Re: Shocking Service

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 




The community team.