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Level 1: Joiner
Posts: 2
Registered: ‎07-12-2018

Service issues

After yesterday's issues I've not heard a single thing about compensation in any way I have 3 02 contracts affected. Is it that o2 thinks it will blow over and go away or is it that o2 will be in contact about compensation?
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Service issues

Hi @Ant1987, and thanks for posting about yesterday's issues with the network. We are finalising how we make it up to our customers and will be contacting them later today about this. 

 

We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

The community team. 

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