Scam

[Anonymous]

I'm on pay as you go, had a scam text today and they took £4.69 from my balance. I've contacted 02 they said it was from" shared shortcake for oxygen 8 "they have blocked the no from where it came from.  They have given me a tel to call 03333137900 to try and get the money returned. Has anyone else experienced this?

[MI5 Level 94: Supreme]

Help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

[Anonymous]

You may have inadvertently clicked on a link. Contact phonepayplus & the company involved to get a refund

[Cleoriff Level 86: Prestigious]

According to Google that is the number for the company you mention....However I would report them here

http://www.phonepayplus.org.uk/for-consumers/contact-us-for-consumers

Also have a read of this help thread...http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

Edited to add....I was just a bit late....

[gindygoo]

Yet another scam.. Do you per chance enter "free" competitions on Facebook?

[jonsie Level 92: Chief]

Facebook is by far the worst source of scams. Merely clicking on a link can inadvertently sign you up to an expensive subscription. 

[Anonymous]

They gave me this number also but it just lead straight to an answer machine so i've tried this email address that EE gives out to their customers: customercare.uk@oxygen8.com

[LPBabe]

Yes, I have received two texts at £3.75 each. Asked O2 to refund but they gave me a number to call and said I have to reclaim from the sender. I have since sent an email as the number is going to voicemail.

[Cleoriff Level 86: Prestigious]

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@LPBabe wrote:
Yes, I have received two texts at £3.75 each. Asked O2 to refund but they gave me a number to call and said I have to reclaim from the sender. I have since sent an email as the number is going to voicemail.

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https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Follow the advice in the above guide @LPBabe

[LPBabe]

Did they respond?