on 03-02-2016 20:12
I'm on pay as you go, had a scam text today and they took £4.69 from my balance. I've contacted 02 they said it was from" shared shortcake for oxygen 8 "they have blocked the no from where it came from. They have given me a tel to call 03333137900 to try and get the money returned. Has anyone else experienced this?
on 03-02-2016 20:15
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
03-02-2016 20:18 - edited 03-02-2016 20:20
According to Google that is the number for the company you mention....However I would report them here
Also have a read of this help thread...http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...
Edited to add....I was just a bit late....
on 23-08-2018 14:05
Yes, I have received two texts at £3.75 each. Asked O2 to refund but they gave me a number to call and said I have to reclaim from the sender. I have since sent an email as the number is going to voicemail.
Follow the advice in the above guide @LPBabe