09-03-2020 07:21 - edited 09-03-2020 07:22
09-03-2020 07:21 - edited 09-03-2020 07:22
Just been reading on the Samsung & EE forums and it seems some people have been receiving emails stating their devices are arriving today/tomorrow.
Anyone had their email from O2 yet or are we all delayed?
on 09-03-2020 11:50
on 09-03-2020 11:58
on 09-03-2020 12:16
on 09-03-2020 12:16
I and one other in our office ordered the day after announcement and ours are still in processing!
on 09-03-2020 12:30
on 09-03-2020 12:30
Mine has arrived at the store today for click and collect but popped in and they won't release it to me until tomorrow 😞
I guess I should consider myself lucky given the order delays other people are having.
on 09-03-2020 12:36
on 09-03-2020 12:44
on 09-03-2020 12:44
Yes, been on both, chat still says it's in processing and they will not confirm if its awaiting dispatch.
Phone support will not speak to me as I don't yet know the mobile number, even though I'm a new o2 customer. (not the greatest of starts)
I've called my local store also who say they haven't received it yet. (I've done click and collect)
on 09-03-2020 12:48
on 09-03-2020 12:48
10 min ago O2 support just answered.
Sending will begin tomorrow, check your mail, tonight or tomorrow morning !!!
We are waiting and believe !!!
on 09-03-2020 12:52
on 09-03-2020 13:02
on 09-03-2020 13:02
I've spoke to o2 support who have confirmed the order is waiting dispatch but wouldn't confirm if this would be dispatched today for delivery tomorrow.
Bit of a joke that no one can confirm if the phone will arrive tomorrow
on 09-03-2020 13:29