on 29-01-2020 19:17
I decided to update this morning and I encountered some problems which I've now resolved so I thought I'd share what I did in case anyone else has the same issues.
After updating, Google Play Store was closing when I went to 'my apps and games' so I couldn't update any apps.
Gallery had no photos and was empty.
Samsung Music contents were missing.
Chrome wouldn't work,
Samsung internet was crashing.
The phone was really hot to the point where it was almost burning my hand.
The screen became totally unresponsive.
So firstly, I rebooted the phone.
I then went into 'Settings' then into 'Apps' and found these offending apps that were playing up and cleared the app's cache (I didn't clear the data).
Then I rebooted my phone again.
Went back into settings and made sure that Samsung Cloud sync was turned on.
The phone was still hot so I turned the phone off completely and left it off for half an hour until the phone felt cool again.
Switched it back on and everything was performing fine and has been fine since.
So glad I didn't have to faff about doing a software reset as I really didn't want to
My Music contents and my Gallery contents are all back.
The battery does seem to be lasting longer than it did before the update so far so I'm pretty pleased with it.
The new update is rather lovely too. The phone just looks nicer to me. I may post a review about the update once I know what's what and I've been though it all so keep your eyes peeled
on 29-01-2020 19:45
on 29-01-2020 20:48
on 29-01-2020 21:16
My default browser is Samsung but I also use Chrome as well. I don't use the dark themes on them though as sometimes websites can just look weird.
on 30-01-2020 13:58
Thanks @SamsungFanBoy for this helpful info! Glad to hear you managed to sort out the initial issues with the update.
Looking forward to checking out the review once you've had a chance to go through it all.
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