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S20 ultra updates

AlexH95
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Anyone had any updates with solid dates, I'm at my wits end with o2 support they all give different answers.

I honestly believe we have approx 2 weeks to get these before we see a total none essential logistical shut down
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AlexH95
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@Marc what variant and what date did you order?
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MarcD
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Grey 128gb and ordered on 29th Feb. So ordered after you.

It’s a joke that they’ve just told me it’s in stock and will be on its way when I know it's not and won't be on it's way. 

Message 12 of 44
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MarcD
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I do think the original date I was told when ordering is the right date for my delivery. Which will be end of March. If it’s not I’m just going to cancel and not bother because it’s so much hassle trying to find out information.
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AlexH95
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Let me know if it comes tomorrow as they are telling me it's out of stock for the next 4 week's but have blacks in stock ready to go
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MarcD
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Are we not allowed to do a straight swap for black?

I’ve never had this level of incompetence from o2 before.
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Crofty
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When did u order urs
Message 16 of 44
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Crofty
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When did u order urs
Message 17 of 44
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Crofty
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&mard its funny cause i just called o2 on 202 and asked if they have any in stock. They spoke to sales and there is no stock at all and there now not even 100% sure there will be any at the end of the month either. Kust another case of conflicting information
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AlexH95
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Nope we are not we have to do a new order sacrifice our pre order benefits and go to the ba k of the queue.

I did speak to someone today who said they may offer this soon but cannot at the moment. Such a farce.
Message 19 of 44
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AlexH95
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Just a FYI if any of you do decide to cancel, Vodafone seemingly have the better deals away from o2 and gurantee delivery in 2 weeks for both grey and black (128GB)
Message 20 of 44
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