on 05-03-2019 17:11
on 05-03-2019 17:18
@rubywoo no one here could know that. You'd have to ask customer service.
@EmilieT do we need an S10 Q&A thread?
Getting lots of similar questions.
on 05-03-2019 17:51
on 05-03-2019 17:59
on 05-03-2019 17:59
Not your fault @rubywoo @but a help thread would be useful.
on 05-03-2019 18:27
on 05-03-2019 18:27
I agree. One dedicated thread would be much better. They do it for the latest iPhones, so should do it for other flagship releases.
Veritas Numquam Perit
on 06-03-2019 08:00
Good morning @rubywoo , and thanks for your question! All the information we have on the S10 devices announced by Samsung recently is here.
We have a Q&A on the above page covering a lot of different questions you might have - if you'd like to check it out, just click on the spoiler tag under Got some questions? Check out our Q&A below.
Thanks @MI5 for the mention! If you think the Q&A I linked to could benefit from some additionnal questions, please send me a message to let me know which ones and we'll look into it
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 06-03-2019 08:04
on 06-03-2019 08:04
on 06-03-2019 10:00
on 06-03-2019 10:00
We noticed with some previous launches that merging multiple threads can become rather messy quite quickly.
However, as we have a Q&A available here covering most questions on this one, you can redirect members with queries on the S10 to it, similarly to what we were doing with the queries on the latest iPhone release.
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?
on 06-03-2019 10:11
on 06-03-2019 10:11
So any further questions we just redirect them to this thread
https://community.o2.co.uk/t5/Welcome-News/Samsung-S10-range-Pre-order-now-on-O2/td-p/1199900
But don't ask for a merge?
I would expect most of the queries from here on in, will be related to 'I ordered my phone on so and so date when will I get it?'
So I think the main thread should be updated with stock levels.
Veritas Numquam Perit
on 06-03-2019 10:12
on 06-03-2019 10:12
@Cleoriff wrote:
So I think the main thread should be updated with stock levels.
and how to get order updates.