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Level 3: Thinker
Posts: 32
Registered: ‎07-08-2017

Roaming speeds abroad

Hi I have to spend extended time in Denmark the past few months and its a real help being able to use my roaming data while out here. I also notice in Denmark I do get connected to a 4g network TeliaDK and speeds have been really decent, seems faster than when using my hand set in Spain.

 

Just wondering if we will loose the free roaming abroad when brexit kicks in ? I really hope not as its great being able to use my data while out of the UK

 

Dino

Posts: 87,691
Topics: 531
Registered: ‎04-04-2012

Re: Roaming speeds abroad

No one knows what will happen with O2 when and if Brexit happens.
However, Three have already said that nothing will change, so I expect others will have to follow their lead.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 10: Inspirational
Posts: 336
Registered: ‎14-01-2011

Re: Roaming speeds abroad

[ Edited ]

UK Culture Secretary Jeremy Wright has stated that if we leave with a deal, nothing changes until December 2020 at the earliest. After that EU roaming charges could be re-introduced by the networks but capped at £45pm.

If we leave with no deal, EU roaming charges could be brought back immediately, but again, capped at £45pm.

 

Anyway, until Brexit actually happens, who knows? But, ultimately the UK networks could be forced to charge us customers if the EU networks decide to start charging them.

Posts: 71,770
Topics: 677
Registered: ‎14-01-2013

Re: Roaming speeds abroad

[ Edited ]

Thanks for that @ewanrw 

Either way, the customers will be the losers!

*The Game Is On*


Community Manager
Posts: 5,071
Registered: ‎18-04-2018

Re: Roaming speeds abroad

Hi @Dino1968 , and thanks for your question! We checked on our end and got the below information on this. slight smile

 

We’re committed to providing our customers with great connectivity and value when they travel overseas. We currently have no plans to change our roaming services across Europe. We will be working closely with the government and other European operators to try and protect the current arrangements so our customers can continue to enjoy free EU roaming once Britain officially leaves the EU.

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Posts: 69,925
Topics: 547
Registered: ‎04-01-2009

Re: Roaming speeds abroad

That sounds very promising @EmilieT

Let's hope that it doesn't turn into another money grabbing exercise.