cancel
Showing results for 
Search instead for 
Did you mean: 

Reporting fraudulent behaviour

Fraudprotect
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I received the following text message from 07385 565227:

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: [link removed for safety]

Please would someone let me know whether or not this is genuine. If it is not, please report this phone number for fraudulent action.

 

Message 1 of 8
3,276 Views
7 REPLIES 7

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
That looks very fake to me
Message 2 of 8
3,270 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
That site is listed as malicious.
Confirmed fake phishing scam
Message 3 of 8
3,267 Views

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi @Fraudprotect 

 

This is not real, thank you for flagging if you could forward the text message, including phone number or company name, to 7726.

signature
Message 4 of 8
3,259 Views

O2Sophie
O2 Support
O2 Support
  • 233 Posts
  • 0 Topics
  • 20 Solutions
Registered:

Hi, Fraudprotect,

Have a look in your myo2 app and check if your bill is paid or not. If you can't, give o2 customer services a call on 202 or 0344 809 0202, and they will be able to help you.

This guide will also help you in regards to possible phishing.

 

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

signature
Message 5 of 8
3,244 Views

Bambino
Level 84: Resplendent
  • 22941 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Fraudprotect 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

Please remove the link in your post so no one accidentally clicks on it. Go to Options in the right hand corner of your post, then the drop down Edit Reply

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 8
3,234 Views

LM26
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I have just received a similar message from 07586114583 askiing me to update my payment information via https://o2.uk.account43.com/?o2=2

Message 7 of 8
3,209 Views

O2Sophie
  • 233 Posts
  • 0 Topics
  • 20 Solutions
Registered:

Hi, LM26,

It's a fishing scam. text the number to 7726.

signature
Message 8 of 8
3,196 Views