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Level 1: Joiner
Posts: 1
Registered: ‎27-03-2020

Renewal dates

I have recently topped up £20 wanting to start a new tarif and it is making me wait till the 11th of April when I need it to start immediately what can I do ?
Posts: 117,561
Topics: 575
Registered: ‎04-04-2012

Re: Renewal dates

@Bryce 

You'll have to call 4445 to get customer service to change it sooner.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,706
Topics: 580
Registered: ‎04-01-2009

Re: Renewal dates

It will change on the anniversary date unless you ask customer service. Getting through for non urgent isses will be difficult.