Renewal dates

Bryce · ‎27-03-2020

I have recently topped up £20 wanting to start a new tarif and it is making me wait till the 11th of April when I need it to start immediately what can I do ?

MI5 · ‎27-03-2020

@Bryce

You'll have to call 4445 to get customer service to change it sooner.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie · ‎27-03-2020

It will change on the anniversary date unless you ask customer service. Getting through for non urgent isses will be difficult.

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