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Level 1: Joiner
Posts: 3
Registered: ‎25-11-2016

Recover deletetd SMS messages?

I have deleted some text(SMS) messages and need to recover them. I have an Apple iPhone 5S have tried the ways described by Apple but it requires a phone reset and I don't want to lose all the stuff on my phone. Can anyone assist - or know of a way to retrieve my messages.  Is O2 able to help and what route must I take?Thank you 

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Posts: 94,342
Topics: 541
Registered: ‎04-04-2012

Re: Recover deletetd SMS messages?

O2 cannot help as they are all stored on the phone.
Follow the advice from Apple and hope for the best.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Recover deletetd SMS messages?

[ Edited ]

@Jomaro Recover your phone to your last back up of you have one 

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Level 1: Joiner
Posts: 3
Registered: ‎25-11-2016

Re: Recover deletetd SMS messages?

[ Edited ]

Thank you will try that and see will I be given option not to reset if there is no backup?

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Anonymous
Posts: 0

Re: Recover deletetd SMS messages?

You should do but it’s always advisable to be safe
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Community Manager
Posts: 6,611
Registered: ‎18-02-2016

Re: Recover deletetd SMS messages?

Did you have any luck recovering your text messages @Jomaro

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Level 1: Joiner
Posts: 3
Registered: ‎25-11-2016

Re: Recover deletetd SMS messages?

No I didn't Martin - very frustrating   

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