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Level 1: Joiner
Posts: 2
Registered: ‎31-05-2019

Received a "loyalty to O2"pop up when I was using mobile data today...

Hi guys

 

I was using my phone to google something a second ago and as my wifi was being a bit weird I decided to use mobile data.

 

The only thing is once I searched; instead of the google results showing up I got a pop-up text box that said:

 

"mobilehappyuser.club says

Dear O2 client! Congratulations"

 

With an "OK" box.

 

Once I clicked ok, it took me to a website starting with "mobilehappyuser.club" and told me (paraphrased):

 

"Thanks for using O2 for so long. As a thank you; every Friday we pull ~100 users of our services out of a hat and put them into a lottery to win a gift (Samsung Galaxy S10; iPhone X or iPad Pro). To enter; complete this 8 question survery in the next 5 mins."

 

This can't be a legitimate thing can it? The only reason I'm posting it here is it just seemed too good to be true (which is almost always a sign something doesn't add up) and it seemed like everything added up - The fact I've been with O2 for some time; the fact it was off a Google search (not known for getting a spam pop-up!), it is Friday today and also the fact that when I answered the survey the web page recognised I was using a unique IP address (had a tick box that was filled saying "no records of this IP address being used before").

 

Usual spam pop-ups don't seem this real and I just want to make sure I'm not going crazy and have missed out on my 5 mins of good luck for being a loyal O2 customer!

 

Many thanks

 

Harkin

 

(Ps: Sorry if this is the wrong sub category for this kind of post. I'm new and wasn't sure where to post a possible spam pop up that mimicks O2)

 

 

Posts: 88,135
Topics: 532
Registered: ‎04-04-2012

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

[ Edited ]

@Harkinator 

It's a scam which will probably cost you money each week or month unless you follow this advice 

 

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

 

https://payforitsucks.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

That's a new one on me.

General rule of thumb, do NOT click on any links when you are unsure of what they are.

As you said @Harkinator.... if it sounds too good to be true, it usually always is. wink

 

Welcome to the forum by the way Welcome

*The Game Is On*


Level 1: Joiner
Posts: 2
Registered: ‎31-05-2019

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

Cool; thanks for the reponses guys.

 

Just totally caught me off guard with the fact it was off a google search and it just happened to be the first thing I'd used my phone for today (and somehow all seemed to add up. Scary).

 

Thanks again

 

Harkin

Level 63: Greatness Assured
Posts: 12,561
Registered: ‎31-03-2010

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

@Harkinator  As you've clicked on the link you were sent, you're probably already being charged. Check your O2 account and your bank statement.

I DO NOT WORK FOR O2

Posts: 10,294
Topics: 83
Kudos: 1,115
Blog Posts: 2
Registered: ‎22-08-2016

Re: Received a "loyalty to O2"pop up when I was using mobile data today...


@Cleoriff wrote:

That's a new one on me.

General rule of thumb, do NOT click on any links when you are unsure of what they are.

As you said @Harkinator.... if it sounds too good to be true, it usually always is. wink

 

Welcome to the forum by the way Welcome


I had something similar a couple of days ago @Cleoriff. Looked dodgy to me so closed all open tabs sharpish. I'm always suspicious of anyone offering something for nothing.

 

Anyway I already have the S10+ so even if it had been genuine, why would I want the S10 as well?

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb

Posts: 72,644
Topics: 684
Registered: ‎14-01-2013

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

@Glory1 

Your last para says it all....

Also good advice from @Bambino as the op did say they had clicked on the link...

*The Game Is On*


Posts: 88,135
Topics: 532
Registered: ‎04-04-2012

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

I fully expect the first weeks subscriptions have been charged already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 9: Fired up
Posts: 432
Registered: ‎27-05-2019

Re: Received a "loyalty to O2"pop up when I was using mobile data today...

Got a similar message myself when googling something on my phone while connected to my home wi-fi as I didn't want to go out to the PC.

 

It had my ISP's name which it obviously gets from a reverse lookup on the Internet facing IP address.

 

I smelt a rat straightaway, closed the browser and cleared the cache.

 

I'm just mentioning so people know it doesn't just appear on phones accessing the web via mobile networks.

Current tech used:
Nokia 5 on giffgaff, Core i7 9700F PC with Win 10 Pro. Apple Mac Mini late 2014 with Core i5 running 10.15
Home Internet Connection: Zen Internet Fibre To The Premises Full Fibre 1 38 Mbps Down/9 Mbps up,
I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)