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Premium texts from 85222

Anonymous
Not applicable

Hi everyone,

 

Just wanted to let you know of the flaw in O2 pay as you go service. My account balance was deducted for receiving unsolicited text from 85222. It resulted in straight deduction of 1.5 pounds. The O2 chat support was of little help. My question is tomorrow anyone can register my number at various sites and then I will loose my charge amount because of someone sending text from that website. atleast there should have been a email consent taken if my number is registered at any site website with commercial implications. The most funny part the chat operator states the website that sent me the message is GodsKitchen. I looked at their website and there is no option for any phone registration. I am done with my O2 subscription as what is the guarantee there will not be a repeat of this. The icing on the cake is the chat operator asking me to send a STOP sms and my account again getting deducted:-(. Thought of sharing this wonderful O2 experience incase it is helpful......

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Cleoriff
Level 94: Supreme
  • 122810 Posts
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Registered:

@85222

A common scam if you check other networks

 

PhonepayPlus has the following information about shortcode number:

85222

 

Customer care number:0149 475 0678
Customer care email:customer.service@tap2bill.com
Customer care website:Tap2Bill Limited has not provided this information
Search result provided by:Tap2Bill Limited
Service connected on:18 July 2011
Service terminated on:This service is still operating
Name of service:Shared Shortcode for Multiple Companies (85222)
Type of service:Tap2Bill Limited has not provided this information
Service description:Tap2Bill Limited has not provided this information
How much does this service cost?£1.50 per Message

If you would like to find out more about this service or have a question about it, then you should contact the service provider: Tap2Bill Limited

Tap2Bill Limited
Tempus Court
Bellfield Road
HIGH WYCOMBE
HP13 5HA

 

If you are unsatisfied with the outcome from the service provider, please get in touch with us either by phone on 0300 30 300 20 or online.

 

Info posted by @MI5 on this thread here https://community.o2.co.uk/t5/Pay-Monthly/85222/m-p/976211/highlight/true#M127841

Veritas Numquam Perit

Girl in a jacket
Message 31 of 33
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Cleoriff
Level 94: Supreme
  • 122810 Posts
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Registered:

@85222Just to add, to stop this happening again you need to ring customer services and ask for these two bars to be placed on your daughters account ...

Best of luck and welcome to the forum.

 

  • Bar all Direct to Bill Debits
  • Premium Bar (calls to premium numbers, 090, 070 etc.)

Veritas Numquam Perit

Girl in a jacket
Message 32 of 33
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RP74
Level 1: Joiner
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Registered:

My sons has had this on his account as well, no notice whatsoever

 

Message 33 of 33
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