Premium rate numbers

[Anonymous]

Last couple of days this number 7845 p Charges £4 to get a text from a number I have never signed up to. Spoke to a very rude woman who answers the phones, lacks customer service. This number sends text messages with links to a ****** site (50shades is the hyper link). Even when I questioned them about them having my number. Stroppy response any one can use a number on the site and they don't need the bill payers permission. I have blocked this number but charges are still appearing on my bill.

[Cleoriff]

You need to contact phone pay plus http://www.phonepayplus.org.uk/for-consumers/contact-us-for-consumers

and report them

Also have a look at this help thread http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Are-you-fed-up-with-spam-calls-and-texts-Follow-...

[Anonymous]

Sounds like you may have inadvertently clicked on a link

[MI5]

Report it to phonepayplus and also o2 cs.
o2 may reimburse some of the charges but you really need to reclaim the unwanted charges directly from the site billing you.
The regulator will assist if the company is not willing to address it directly with you.

[jonsie]

Blocking the number won't stop the charges. This is not a charge O2 have put on your account. You have clicked on a link which has subscribed you to a premium service. You need to get the texts stopped and terminate the subscription. You can only do this by contacting the company directly. Details can be found via PhonePayPlus.