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Anonymous
Posts: 0

PAC request by text to be available from Monday

on ‎28-06-2019 17:24

https://news.sky.com/story/how-you-can-switch-your-mobile-phone-provider-more-easily-from-monday-117...

 

Instructions in the article, hopefully that includes O2.

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Cleoriff
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 18:57

Hopefully it does include O2 @Anonymous  though we haven't had confirmation yet from O2?

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Anonymous
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 20:43

Can admin clarify this? @Marjo  @EmilieT  @Martin-O2 @Chris_K 

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jonsie
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:37

Still showing that you have to call on the support pages. Let's hope they put something on the home page on Monday...

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MI5
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:48

You just need to text PAC to 65075
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:51

Yes but that information hasn't been updated as yet.

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MI5
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:58

I guess because it won't work until Monday?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 22:16

No and so they need to let their customers know. Your average customer just follows the support help pages. Guess there may be a few advisers in Retentions getting relocated or made redundant now....

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Cleoriff
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 22:50

Mmmmmm...well the guide will need updating Whistle

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jonsie
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 22:51

Something else which may be redundant LOL

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