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Level 11: Motivator
Posts: 581
Registered: ‎27-05-2019

PAC request by text to be available from Monday

https://news.sky.com/story/how-you-can-switch-your-mobile-phone-provider-more-easily-from-monday-117...

 

Instructions in the article, hopefully that includes O2.

Current tech used:
Samsung A40 on giffgaff, Core i7 9700F PC with Win 10 Pro. Apple Mac Mini late 2014 with Core i5 running 10.15
Home Internet Connection: Zen Internet Fibre To The Premises Full Fibre 2 76 Mbps Down/18 Mbps up (upgraded for homeworking),
I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)
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Posts: 87,796
Topics: 735
Registered: ‎14-01-2013

Re: PAC request by text to be available from Monday

Hopefully it does include O2 @techtamer  though we haven't had confirmation yet from O2?

*The Game Is On*

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Anonymous
Posts: 0

Re: PAC request by text to be available from Monday

Can admin clarify this? @Marjo  @EmilieT  @Martin-O2 @Chris_K 

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Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

Still showing that you have to call on the support pages. Let's hope they put something on the home page on Monday...

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Posts: 101,631
Topics: 549
Registered: ‎04-04-2012

Re: PAC request by text to be available from Monday

You just need to text PAC to 65075
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

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Posts: 101,631
Topics: 549
Registered: ‎04-04-2012

Re: PAC request by text to be available from Monday

I guess because it won't work until Monday?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

No and so they need to let their customers know. Your average customer just follows the support help pages. Guess there may be a few advisers in Retentions getting relocated or made redundant now....

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Posts: 87,796
Topics: 735
Registered: ‎14-01-2013

Re: PAC request by text to be available from Monday

Mmmmmm...well the guide will need updating Whistle

*The Game Is On*

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Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday