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Level 11: Motivator
techtamer
Posts: 581
Registered: ‎27-05-2019

PAC request by text to be available from Monday

on ‎28-06-2019 17:24

https://news.sky.com/story/how-you-can-switch-your-mobile-phone-provider-more-easily-from-monday-117...

 

Instructions in the article, hopefully that includes O2.

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Home Internet Connection: Zen Internet Fibre To The Premises Full Fibre 2 76 Mbps Down/18 Mbps up (upgraded for homeworking),
I don't work for O2 but have an interest in networks (including mobile) and IT (which is how I earn my living)
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Cleoriff
Posts: 87,796
Topics: 735
Registered: ‎14-01-2013

Re: PAC request by text to be available from Monday

on ‎28-06-2019 18:57

Hopefully it does include O2 @techtamer  though we haven't had confirmation yet from O2?

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Anonymous
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Re: PAC request by text to be available from Monday

on ‎28-06-2019 20:43

Can admin clarify this? @Marjo  @EmilieT  @Martin-O2 @Chris_K 

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jonsie
Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:37

Still showing that you have to call on the support pages. Let's hope they put something on the home page on Monday...

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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MI5
Posts: 101,631
Topics: 549
Registered: ‎04-04-2012

Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:48

You just need to text PAC to 65075
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:51

Yes but that information hasn't been updated as yet.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

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MI5
Posts: 101,631
Topics: 549
Registered: ‎04-04-2012

Re: PAC request by text to be available from Monday

on ‎28-06-2019 21:58

I guess because it won't work until Monday?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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jonsie
Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

on ‎28-06-2019 22:16

No and so they need to let their customers know. Your average customer just follows the support help pages. Guess there may be a few advisers in Retentions getting relocated or made redundant now....

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Cleoriff
Posts: 87,796
Topics: 735
Registered: ‎14-01-2013

Re: PAC request by text to be available from Monday

on ‎28-06-2019 22:50

Mmmmmm...well the guide will need updating Whistle

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jonsie
Posts: 80,226
Topics: 572
Registered: ‎04-01-2009

Re: PAC request by text to be available from Monday

on ‎28-06-2019 22:51

Something else which may be redundant LOL

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