PAC request by text to be available from Monday

[Anonymous]

https://news.sky.com/story/how-you-can-switch-your-mobile-phone-provider-more-easily-from-monday-117...

Instructions in the article, hopefully that includes O2.

[Cleoriff]

Hopefully it does include O2 @Anonymous  though we haven't had confirmation yet from O2?

[Anonymous]

Can admin clarify this? @Marjo  @EmilieT  @Martin-O2 @Chris_K 

[jonsie]

Still showing that you have to call on the support pages. Let's hope they put something on the home page on Monday...

[MI5]

You just need to text PAC to 65075

[jonsie]

Yes but that information hasn't been updated as yet.

[MI5]

I guess because it won't work until Monday?

[jonsie]

No and so they need to let their customers know. Your average customer just follows the support help pages. Guess there may be a few advisers in Retentions getting relocated or made redundant now....

[Cleoriff]

Mmmmmm...well the guide will need updating

[jonsie]

Something else which may be redundant