on 12-03-2015 00:13
on 12-03-2015 00:13
o2 not only cut off my data for 2 days, but then charged me £5 to get some more when they had made an apparently widespread mistake - something to do with this new shared data idea - messing up the data count.
I had not used up my data allowance, was about 1/3 into it.
It's going to take me £15 of time to get back that £5 and it's just so boring...thanks o2.
on 13-03-2015 12:54
on 13-03-2015 12:54
It's a shame these things can take such a long time to sort out. At least it's done now
on 14-03-2015 11:19
Yes, as a "goodwill gesture" ermmm it's not a goodwill gesture, it's simply paying back what you overcharged me. Tried to squeeze an extra £10 off them as a real goodwill gesture- for the inconvenience but, no joy!
on 14-03-2015 11:29
on 14-03-2015 11:29
@Anonymous wrote:Yes, as a "goodwill gesture" ermmm it's not a goodwill gesture, it's simply paying back what you overcharged me. Tried to squeeze an extra £10 off them as a real goodwill gesture- for the inconvenience but, no joy!
Well you tried...and if you don't try you get nothing...we all know that
Veritas Numquam Perit
on 14-03-2015 12:12
on 14-03-2015 12:12
They class it as goodwill....otherwise they would have to admit it's an O2 error