O2's Daylight Robbery FTAO Their Staff.

[Anonymous]

When I received my mobile upgrade from Virgin - circa November 2012 - I put my Virgin sim in my new phone and my O2 sim in my Blackberry. I had plenty of O2 credit. However, O2 used it all up for nothing by deducting £1 a day from it for me to use the internet or whatever - which I never did; nor did I ask to do.

You at O2 must be able to see all this under my O2 mobile phone number. I want that money refunded to my phone because, otherwise, it is simply what I have called it in the title of this thread, O2's Daylight Robbery!

[MI5]

Calls to PAYG CS are 25p per call - How did you manage to spend £7.30.
This is getting most silly.......

[Anonymous]

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@MI5 wrote:
Calls to PAYG CS are 25p per call - How did you manage to spend £7.30.
This is getting most silly.......

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Because they got the charge wrong on the bill, and when I complained about it, they agreed it was wrong, and guess what, gave me a ten pound credit.

[Liquid]

So your previous point of it costing £7.30 to sort it out is defunct?

[MI5]

You don't get a bill on PAYG ?????

[MI5]

and how were you "robbed" if you got £10 credit for a £7.30 charge..... Like I said, it's getting very silly.....

[Anonymous]

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@MI5 wrote:
You don't get a bill on PAYG ?????

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The call was made from an O2 landline, I never made any mention that I made the call from a payg phone, you are making assumptions, wrongly.

However, either way, it was another mess up from O2.

[Anonymous]

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@MI5 wrote:
and how were you "robbed" if you got £10 credit for a £7.30 charge..... Like I said, it's getting very silly.....

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So if someone breaks into your house and takes your TV, and then gives you the TV back, you haven't been robbed. Your right, you're getting silly.

[MI5]

Well you've given us all a good laugh anyway

[Liquid]

A robbery doesnt tend to be accidental though. I doubt O2 specifically targetted you.

[Anonymous]

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@Liquid wrote:
A robbery doesnt tend to be accidental though. I doubt O2 specifically targetted you.

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Fair point, but "I was robbed" is often used a generic expression indicating that the victim feels hard done by, and if it pleases everyone, I am happy to change "I was robbed" to "I feel hard done by"

That said, I do sometimes wonder if these companies try and see what they can get away with.