Solved: Re: O2's Daylight Robbery FTAO Their Staff. - Page 7

Anonymous · ‎02-06-2013

When I received my mobile upgrade from Virgin - circa November 2012 - I put my Virgin sim in my new phone and my O2 sim in my Blackberry. I had plenty of O2 credit. However, O2 used it all up for nothing by deducting £1 a day from it for me to use the internet or whatever - which I never did; nor did I ask to do.

You at O2 must be able to see all this under my O2 mobile phone number. I want that money refunded to my phone because, otherwise, it is simply what I have called it in the title of this thread, O2's Daylight Robbery!

perksie · ‎06-06-2013

@MI5 wrote:
Oh please.... another one 😞

They're making a day of it too with ill-informed posts all over the place.

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MI5 · ‎06-06-2013

So I see

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie · ‎06-06-2013

Gotta love these people who have to whinge and make stupid statements. Stand by for another thread they find to make rediculous claims.

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Anonymous · ‎06-06-2013

wish people would research or look at links before posting

Anonymous · ‎06-06-2013

Thanks, Petal, so very much for sticking up for me. I'm a she by the way.

Anonymous · ‎06-06-2013

No. If the data was off I could have found out how to put it on and done so. No problem. Why have it on and charge me £1 a day till it used up all my credit? I notice no staff have responded to this post, despite original title.

Anonymous · ‎06-06-2013

It's not libellous. I HAVE been robbed.

Anonymous · ‎06-06-2013

Funnily enough, not everyone's a techie.

Liquid · ‎06-06-2013

Unfortunatly its not an orginal title.

I unerstand what you mean about setting it to off as defualt. However this is done by the phone manufactorers not O2.

O2 cant be expected to defualt all contracts/payg to data off. The phone lines would clog up live chat would be even worse. Its ust not good business sense. (not that i agree with much if anything theyve done recently).

Unfortuatly it is libellous, you may feel youve been robbed but its not the coorect definition in this case sorry.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

Anonymous · ‎06-06-2013

@Liquid wrote:

O2 cant be expected to defualt all contracts/payg to data off. The phone lines would clog up live chat would be even worse. Its ust not good business sense. (not that i agree with much if anything theyve done recently).

When I transfered from Orange to O2, I was unable to access the internet. It cost me £7.30 on their customer help line to get it set up and working.

So yes, O2 can be expected and do default payg to data off, and at a cost of £7.30 to get it working, I feel I was robbed.