cancel
Showing results for 
Search instead for 
Did you mean: 

O2 picture messaging

Anonymous
Not applicable

Hi,

 

I had an email from a number claiming to be O2 with t he following info..

 

Hello,

Here's a picture message you've been sent from ********553.

You can send a message back from your mobile phone. But don't reply to this
email.


Thanks,

O2

 

Is this legit????

 

Thanks

 

Message 1 of 12
16,910 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It is quite feasible to receive a text or email if an MMs delivery has failed. you can check if you have one aiting on line with the PIN received in the message https://mediamessaging.o2.co.uk/mms2legacy/dispatch.do?def=.login.page
If no PIN was received it probably isn't legit....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 12
16,483 Views
11 REPLIES 11

Anonymous
Not applicable
Hi

If it's from an unknown source best advice is to delete it.

Their is this O2 link to view messages too -> http://www.o2.co.uk/myo2/picturemessages
Message 2 of 12
16,589 Views

Anonymous
Not applicable

Thanks, its just my botfriend is in Thailand and he said earlier he'd try and send me a photo. It's in the email to download but it just doesn't seem legit! Could just be a coincedence I guess.. Cheers slight_smile

Message 3 of 12
16,569 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
O2 will never request you reply to a text via email.
Message 4 of 12
16,564 Views

Anonymous
Not applicable
Perhaps contact your boyfriend to ask him if the text is from him.

To be honest it's probably cheaper using email and you can send bigger files too.
Message 5 of 12
16,563 Views

viridis
Level 56: Guvnor
  • 13530 Posts
  • 106 Topics
  • 308 Solutions
Registered:
If that turns out to be legit, no wonder o2 customers fall victim to phishing scams...
Message 6 of 12
16,556 Views

Anonymous
Not applicable
I am aware of this facility for Vodafone customers but have not seen it for o2. If you are currently in an area where you are unable to download an mms (picture) then this is why it may go to an electronic account.

If unsure why not call customer service to check? No one would blame you for being cautious.
Message 7 of 12
16,529 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It is quite feasible to receive a text or email if an MMs delivery has failed. you can check if you have one aiting on line with the PIN received in the message https://mediamessaging.o2.co.uk/mms2legacy/dispatch.do?def=.login.page
If no PIN was received it probably isn't legit....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 12
16,484 Views

Anonymous
Not applicable

It had no pin so I've left it. Thanks for your help guys slight_smile

Message 9 of 12
16,383 Views

MI5
Level 94: Supreme
  • 143422 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Very wise wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 12
16,380 Views