O2 network. - Page 2

Anonymous · ‎07-11-2014

this is all wrong... it's midnight right.. i'm stuck in the middle of who knows where.. i try to make a phone call from my O2 no signal, no coverage phone..

i pay for a premium contract with 3g/4g coverage.. and what do i get..

nothing..

since the start of september.. i have had 23 days of no calls.. thanks O2.

now i'm stuck.. in the sticks.. i can't even phone for a taxi.. or 50/50.. or even phone that friend..

O2 you suck big time..

MI5 · ‎09-11-2014

How long has the network been like that?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-11-2014

@MI5 wrote:
@MI5 wrote:
How long has the network been like that?
Several weeks now M15

Anonymous · ‎10-11-2014

Sometimes it takes a while to get access to fix masts

MI5 · ‎10-11-2014

@Anonymous wrote:
@MI5 wrote:
@MI5 wrote:
How long has the network been like that?
Several weeks now M15

Clearly taking longer to fix than normal, but unfortunately the only place to get updates is where you are already looking.....

All I can suggest is that when you get your signal back, call CS on 202 and ask if they would consider a goodwill gesture for the time your signal was down.

Hopefully it won't take too much longer now and when the service status shows normal again, you may have to reboot your phone to latch onto the network again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎10-11-2014

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