Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Level 1: Joiner
Posts: 5
Registered: ‎05-05-2013

O2 live chat not available

For about 5 days I'm unable to connect O2 live chat. Cleaned the cache and history as suggeted, and still not available. Tried on different computers.

 

Is that the case for everyone, or just me?

Posts: 100,583
Topics: 767
Registered: ‎14-01-2013

Re: O2 live chat not available

@VertexX

Live chat has not been working properly for a week or so now. Frustrating I know! Have you tried another browser?

If you can't get through then you would be better off calling customer services

https://www.o2.co.uk/contactus

Or unless it's an account related issue, we might be able to offer advice if you tell us what the problem is?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Anonymous
Posts: 0

Re: O2 live chat not available

Have you tried using a different web browser or calling customer service
Level 6: Acolyte
Posts: 298
Registered: ‎04-08-2016

Re: O2 live chat not available

Try another browser.
That did the trick for me.
It never seems to work on chrome.
Posts: 84,487
Topics: 580
Registered: ‎04-01-2009

Re: O2 live chat not available