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Level 1: Joiner
Posts: 9
Registered: ‎30-10-2013

O2 failure description

o2 put out an ambiguous explanation for the recent loss of service. It was possible to find the real explanation on IT sites. They say that an expired SSL certificate (£3.99 per year) caused the problem on an Ericsson server. This affected service as far as Japan! Now why did O2 talk of nodes when a simple explanation was available. And why did it take so long to find the expired certificates? Who controlls their renewal? In future please treat us tech savy and not fools.
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Anonymous
Posts: 0

Re: O2 failure description

@JohnJohn O2 & Ericsson both out a joint statement about this 

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Posts: 100,404
Topics: 546
Registered: ‎04-04-2012

Re: O2 failure description

Someone certainly needs their **** kicking over it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: O2 failure description

Who ever let the hamster in the wires 

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Moderator
Posts: 34
Registered: ‎15-05-2012

Re: O2 failure description

Thanks for reporting issues with the network. We have an official topic about this so we're locking this thread to keep the conversation in one place. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The Community team