Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Level 1: Joiner
Posts: 9
Registered: ‎02-02-2017

Re: O2 down!

Sorry for name spell mistake! Predictive text! 😂😂 @Cleoriff
Level 1: Joiner
Posts: 9
Registered: ‎02-02-2017

Re: O2 down!

Ughhh I give up!
Level 27: Desk Jockey
Posts: 4,066
Registered: ‎03-08-2018

Re: O2 down!

Give customer services a call then? @Rach01


Level 1: Joiner
Posts: 9
Registered: ‎02-02-2017

Re: O2 down!

@TallTrees I did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!
Posts: 6,501
Topics: 132
Registered: ‎13-02-2019

Re: O2 down!


@Rach01 wrote:
@TallTreesI did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!

I`ve checked my status for here in West Midlands and despite the closest mast to me being down, have full access to the internet and this forum using O2 dongle.

As you are having problems and have spoke via live chat with customer services, I`ll tag @EmilieT  one of the community managers to ask if she can help slight smile

Hope this can be resolved for you soon and welcome to the Community Wave 

animated-elephant-image-0278
Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

Level 27: Desk Jockey
Posts: 4,066
Registered: ‎03-08-2018

Re: O2 down!

Hi @Rach01
I had a text message a few days ago to say 02 were working on masts near but it hasn't affected me yet! Possibly upgrading for 5G , could be as there as a lot of phones ready for that facility now.
It's a pain when you rely on your phone.
Hope all resolves itself soon. Best wishes TallTrees


Level 27: Desk Jockey
Posts: 4,066
Registered: ‎03-08-2018

Re: O2 down!

Ah just read text again! @Rach01
The commencement date is the 4th Sept 😜😜😜😜 no wonder I haven't had any probs!!!!
Suffering to get to me yet😎😎😎


Posts: 75,132
Topics: 695
Registered: ‎14-01-2013

Re: O2 down!

They are, as I said above, working on a mast in my area. I think they must be trying to get 5G up and running. However it hasnt affected me at all @Rach01 

Have you tried 3G?

*The Game Is On*


Level 42: Skillful
Posts: 4,055
Registered: ‎26-03-2014

Re: O2 down!

Been getting texts/calls fine in NN10/NN4 areas so seems fine.
My OH is on Tesco (who use o2 network) and hers is also working...
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Level 1: Joiner
Posts: 9
Registered: ‎02-02-2017

Re: O2 down!

Still not working for me or the other phone I have with o2! 🤦🏻‍♀️🤦🏻‍♀️ Sons pay and go is also down! Not helpful when u use internet for work and can’t always be at home 🤦🏻‍♀️🤦🏻‍♀️