Posts: 13,727
Topics: 329
Registered:
13-02-2019
@Rach01 wrote:
@TallTreesI did a live chat with them and they said they are working to get it fix soon - so there is defo a issue! Again!!!
I`ve checked my status for here in West Midlands and despite the closest mast to me being down, have full access to the internet and this forum using O2 dongle.
As you are having problems and have spoke via live chat with customer services, I`ll tag @EmilieT one of the community managers to ask if she can help 
Hope this can be resolved for you soon and welcome to the Community 
Hi @Rach01
I had a text message a few days ago to say 02 were working on masts near but it hasn't affected me yet! Possibly upgrading for 5G , could be as there as a lot of phones ready for that facility now.
It's a pain when you rely on your phone.
Hope all resolves itself soon. Best wishes TallTrees
I had a text message a few days ago to say 02 were working on masts near but it hasn't affected me yet! Possibly upgrading for 5G , could be as there as a lot of phones ready for that facility now.
It's a pain when you rely on your phone.
Hope all resolves itself soon. Best wishes TallTrees
Ah just read text again! @Rach01
The commencement date is the 4th Sept 😜😜😜😜 no wonder I haven't had any probs!!!!
Suffering to get to me yet😎😎😎
The commencement date is the 4th Sept 😜😜😜😜 no wonder I haven't had any probs!!!!
Suffering to get to me yet😎😎😎
Posts: 98,523
Topics: 763
Registered:
14-01-2013
They are, as I said above, working on a mast in my area. I think they must be trying to get 5G up and running. However it hasnt affected me at all @Rach01
Have you tried 3G?
