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O2 definitely selling customer info to 3Rd parties

viridis
Level 56: Guvnor
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So, upgraded my sons phone, in my name but every single instance of it online is my sons name, my name connected to that number exists ONLY with O2.
Since upgrading 5 days ago, he's had 3 calls from people asking for me about an accident I had recently.
The physically ONLY way this could have happened is if one if o2's trusted partners is harvesting info and selling it to these scam artists.
Not happy as I explicitly told O2 NOT to pass on info to 3rd parties when upgrading.
Message 1 of 16
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Cleoriff
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I must admit that I am getting more spam calls to my mobile. As most of us know, when O2 'updated' My O2 section of the app and website....suddenly our contact preferences had been changed to ON as default. We changed the settings asap......and all seemed ok for a while. Mine are still set to off......and I am getting more spam calls. So I would agree...our info is being sold on. Smiley Mad

Veritas Numquam Perit

Girl in a jacket
Message 11 of 16
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Beenherebefore
Level 32: Blockbuster         
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http://www.bbc.co.uk/news/technology-40826062
"My life is a facsimile of a sham"
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Cleoriff
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@Beenherebefore wrote:
http://www.bbc.co.uk/news/technology-40826062

Just about to look for that @Beenherebefore. Heard it on the early news this morning...

 

Veritas Numquam Perit

Girl in a jacket
Message 13 of 16
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Anonymous
Not applicable

I have before been contacted myself by people doing this even my preference was set to off. When I upgraded last month they confirmed my preferences were set to off

Message 14 of 16
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jonsie
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@Cleoriff wrote:

@Beenherebefore wrote:
http://www.bbc.co.uk/news/technology-40826062

Just about to look for that @Beenherebefore. Heard it on the early news this morning...

 


It remains to be seen just how effective that will be..... I have my doubts! 

Message 15 of 16
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Beach_Mattress
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Pretty sure this is still going on. I have two new numbers two SIMs, in one phone.

 

O2: got calls within a week from indians claiming to be from O2

 

Vodafone: Zero activity after 3 months of existing (use it for backup data coverage only),

 

Only O2 received calls with no one else having even been given the number.

Message 16 of 16
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